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Serena is a girl living in Vaniville Town with her friends Calem, Tierno, Trevor, and Shauna. She recently moved into Vaniville Town. Her mom owns a Rhyhorn and Fletchling, the latter of which wakes Serena up at the start of the game.
As a non-playable character
Serena is a young girl who lives in Vaniville Town when the protagonist moves into town. Serena is the main rival of the character, choosing the starter Pokémon which is super effective to the player's. She is also the character who teaches the player and Shauna how to catch a Pokémon, catching a Bunnelby with the use of her Fletchling. Soon after, she can be seen in Santalune Forest with the other friends.
Serena is the child of two prominent Pokémon battlers, and is seen as one of the two best battlers of the group of friends, alongside the protagonist.
The next time Serena battles the player is in front of the Coumarine Gym.
When the group of friends meets up and decides to go to the haunted area in Route 14, Serena is the only one of the friends to not go to the house, claiming that she has to train. She then helps the player defeat Team Flare at the Poké Ball Factory.
The next time Serena battles the player is in front of the Anistar Gym. After the player defeats the gym, she will ask for a rematch, but cancels her challenge after Lysandre announces his plan of eradicating all life forms not a part of Team Flare. She then helps the player defeat Team Flare get to the legendary Pokémon and defeat Team Flare for good.
After the player defeats the champion, Serena can be battled in Kiloude City, where, when defeated, she will give the player an Absolite and tell the player to meet Professor Sycamore in Anistar City.
Pokémon
Capture tutorial
Serena has another Pokémon besides her Fletchling, likely her starter, as noted by having two party slots filled during the tutorial.