A Pokémon Mart (Japanese: フレンドリィショップFriendly Shop), commonly referred to as the Poké Mart, is a convenience store that sells supplies necessary for Pokémon training. All Poké Marts will sell standard adventure supplies (such as HP and status restorants and Poké Balls), but some stores will also sell special items that are often unique to the store (such as Net Balls in Blackthorn City and Quick Balls in Lavender Town). Much of the merchandise sold at Poké Marts is produced by either Silph Co. or the Devon Corporation. Poké Marts will also buy many items from customers, usually at half their normal sale price.
Before Generation IV, each Poké Mart's stock was immutable, and stores further along in the player's journey would generally offer more advanced items. Since Generation IV, however, all Poké Marts will upgrade their standard stock when the player gains a new Badge (or completes a trial in Generation VII), so that all stores always sell the same standard items. Also since Generation IV, any Poké Mart that sells specialty items will sell those items at a second register, so that the first register always sells whatever standard adventure supplies are currently unlocked.
Almost all cities, both major and minor, have Poké Marts, the exception being some which have local medicine shops. Notably, the town players start at in each main game usually does not have a Poké Mart. Poké Marts do not seem to be as ubiquitous in the anime as they are in the games.
When the Mystery Gift function on a game cartridge is used, a delivery person may appear in Poké Marts with gifts for the player. The deliveryperson only appears when a Mystery Gift is received by the cartridge. In Pokémon HeartGold and SoulSilver, another deliveryman will deliver a range of items from the player's Mom, such as Potions, Berries, and battle items like the Macho Brace, which she buys when the player's savings reach certain points.
The first Poké Mart in the Generation I games can be found in Viridian City. When the player enters the Viridian City Poké Mart for the first time, the clerk will ask the player to deliver a package to Professor Oak in Pallet Town. Until the player does so, the store will not sell Poké Balls, and the player will not be able to travel beyond the city due to an old man who blocks the way.
On Route 1, a man who works at the Poké Mart in Viridian City will give out a free sample of Potion to Trainers who chat with him.
A new feature is introduced to Poké Marts in Generation III, the ability to answer surveys inside the Poké Mart. These surveys will allow the activation of Mystery Gift. To activate the Mystery Gift feature in the Generation III games, players need only to walk up to the clipboard found at any Poké Mart and enter a phrase. The clerk behind the counter will then inform them that the Mystery Gift feature has been activated, and it will be available on the main menu from that point on.
In Pokémon Diamond, Pearl, and Platinum, the Poké Mart is introduced by the rival after taking their tour of Sandgem Town. Poké Marts expand their stock as the player wins Gym Badges. There are two cashiers in this generation: the one on the right sells standard adventure items and is the same in any town, while the one on the left sells goods unique to that location, such as specialty Poké Balls or mail. Unlike in other regions, Poké Balls are available immediately in Sandgem Town.
Whenever the player receives an item or event from a Nintendo event, a deliveryman in a green uniform will appear next to the counter to give the player the item.
In Pokémon HeartGold and SoulSilver, all Poké Marts are the same as in Generation II. The sales method, however, carries over from Diamond, Pearl, and Platinum. In these games, if the player opted to have their Mom save some money, an item will occasionally be delivered by a deliveryman in red.
The lower cashier will always sell the same items regardless of which Poké Mart the player is in. The items for sale at any given time are based on the number of Gym Badges that the player has. These items are consistent between the Kanto, Johto, and Sinnoh regions.
In Pokémon Black and White, the Poké Mart has been combined with the Pokémon Center. Like Generation IV, there continue to be two salesmen. If the player receives a Mystery Gift, a man in a blue uniform will be in the Pokémon Center to give the gift to the player.
The leftXY/lowerORAS cashier (or the only cashier, in Poké Marts with only one) will always sell the same items regardless of which Poké Mart the player is in. The items for sale at any given time are based on the number of Gym Badges that the player has.
A Department Store is the largest shop in a region, selling a variety of different items, including items that are not sold in a regular Poké Mart, such as TMs. Most regions have Department Stores, usually in the region's largest city. Department Stores have several levels, usually selling a different type of item on each level.
The Cianwood City Pharmacy is a small pharmacy located in Cianwood City, Johto. It is over 500 years old and it sells a variety of rare goods. The Cianwood City Pharmacy sells remedies exclusive to the town. Jasmine will ask the player to fetch her Ampharos some medicine from there. After giving Jasmine the medicine, players can return to the Pharmacy to find that Potions and Full Heals are in stock.
Mahogany Town, as a result of its small population, does not have a Poké Mart. Instead, a small convenience store is run which stocks basic supplies for Pokémon Trainers. This shop is secretly a cover for a Team Rocket operation at the Lake of Rage; a secret basement is their base of operations. Once they have been defeated, the shop remains simply a shop.
Two Island, rather than having a Poké Mart, has a market stall that sells special items. Similar to the Poké Marts in Diamond, Pearl, and Platinum, the variety of items increases with each advancement into the story. After beating the Kanto Elite Four, certain items originating in Johto and Hoenn are available. Notably, the stall is mentioned as selling Rage Candy Bars, though they are never in stock in-game.
In Celestic Town, there is no Poké Mart, so an elderly couple runs a shop out of their house. A man standing in the shop gives away three pairs of glasses to the player depending on the time of day. He gives away Choice Specs in the morning, BlackGlasses during the day, and Wise Glasses at night.
The Outskirt Stand is the only non-Poké Mart shop in Orre, consisting of a lonely gasoline stand and diner located in the southeastern desert in the region. In Colosseum, this is the only place where Poké Balls are available, with most variations of Poké Ball from Generation III being sold here.
Kecleon Shops can also be found in dungeons. The shop is made up of a number of carpeted tiles on the floor in certain dungeons. These tiles have items on them. Invariably, a Kecleon will be standing on one of these tiles. When the player steps on a carpeted tile, the music changes and the player is greeted by the Kecleon. To buy an item, the player must pick it up and talk to the Kecleon to pay for them. To sell items, the player simply places them on empty shop tiles, and then receives the money from the Kecleon. Occasionally, these shops sell rare items that are not available from the Kecleon Shop in Pokémon Square or Treasure Town. If the player picks up an item from the shop and leaves the carpeted area, Kecleon will warp to the player's side, and demand payment. If the player refuses to pay, or tries to pay but has insufficient funds, Kecleon will label the player as a thief and begin to attack, as well as causing multiple high-speed Kecleon to appear on that floor to attack the player until they leave that floor; the Escape Orb cannot be used on a floor if the player has been labelled a thief. The player will also be labelled a thief if they use a Trawl Orb to remove items from the store. Defeating a Kecleon that is attacking the player due to being labelled as a thief is the only way to recruit Kecleon (except in Gates to Infinity, in which Kecleon cannot be recruited).
Poké Mart in Pokémon Quest
In Pokémon Quest, the Poké Mart is a shop that sells decorations, box expansions, and downloadable content. Decorations and box expansions are purchased with PM Tickets. PM Tickets can be acquired as rewards for completing quests or purchasing premium content. The Poké Mart also offers 50 PM Tickets to the player every 22 hours as part of a Member Service. Each item of DLC comes with 100 PM Tickets.