The Ribbon Syndicate is a difficult to miss building with its large size and giant decorative Ribbon over the doorway. A Coordinator must have at least 10 different kinds of Ribbons spread among their current party to gain access to the building. One of the notable things about the syndicate is that they offer incredibly expensive Ribbons, which act mostly as signs of status rather than merit, with prices reaching up to 999,999 for a Royal Gorgeous Ribbon. The syndicate also features a spa on the top floor. A visit to this spa, like grooming in the earlier games, makes a Pokémon more friendly. They can only accept five members a day and a Trainer who receives a massage may not receive another until the next day.
In A Little Rocket R & R!, Ash and Goh traveled to the Resort Area to discover a mysterious Pokémon said to be hiding in a local lake. Coincidentally, the Team Rocket trio had also been sent there to take a break. Because they considered the break to be an order from Giovanni, they resisted the urge to steal Pikachu.
Ash and Goh eventually discovered that the mysterious Pokémon was a giant Magikarp, which Goh successfully caught. Immediately afterwards, Matori and the Matori Matrix arrived and succeeded in stealing a lot of Pokémon, including Ash's Pikachu. Since it was Matori who had sent them on their break, the trio, realizing it was just a ploy to keep them out of the operation's way, decided to help Ash and Goh in freeing the stolen Pokémon while in disguise. The plan was successful, with the trio even managing to avoid being recognized by their own organization, thus forcing Matori and her men to retreat.