On the second level, a shop on the far right side will sell various Legendary artifacts and Plates. While the Legendary artifacts can be purchased as soon as the player can access the mall, the Plates cannot be purchased until after defeating KahunaNanu. Only one of each item may be purchased.
If the player scans the appropriate QR Code after becoming Champion, they can obtain a Magearna, which is delivered here.
Japanese region QR Code
Taiwanese region QR Code
American region QR Code
PAL region QR Code
Korean region QR Code
There are a number of gates around the city that lead into and out of patches filled with tall grass. Prior to defeating Ilima, there are a number of gates which the player cannot use due to wet paint. Hau invites you to come into the Alola Tourist Bureau, where the receptionist on the right installs the Poké Finder on the Rotom Pokédex, which allows it to take pictures. The receptionist on the left conducts the Loto-ID. If you have 10 or more Pokémon registered in the Pokédex, the scientist in the corner gives you 10 Ultra Balls!
After you leave the Bureau, a man asks you to try out the Poké Finder at a photo spot. Open up the camera and you get to take six pictures of a Pikachu. After choosing a picture, your photo is rated based on how good it is. As you take more and more photos, your Poké Finder will get more and more version updates!
Continue north and Lillie stops you to give a Lens Case, as well as a Makeup Bag if your character is female. This allows you to change the color of your eyes and shade of lipstick, respectively.
The apparel shop is located to the west of the Tourist Bureau. It sells fashion items, offering tops, bottoms, socks, and hats. Just west of the apparel shop is the salon, where you can change your hair style and colour. More styles and colours are unlocked in the end-game. The mall is located east of the Pokémon Center but is currently closed.
Alola Tourist Bureau
The Alola Tourist Bureau is located in the Shopping District, next to the apparel shop. It exhibits a promotional video of the Alola region and hosts plenty of local goods and souvenirs. The receptionist on the right installs the Poké Finder on the Rotom Pokédex when the player speaks to her for the first time. The receptionist on the left conducts the Loto-ID.
Just west of the apparel shop is the salon. The prices and general options are the same for male and female players.
Cut and color: 5,000
The styling options differ significantly for male and female players.
Male: Medium and layered, Medium and smooth, Caesar cut, Modern quiff, Braided cornrows
Female: Chin-length bob, Short and bobbed, Long and straight, Medium and wavy, Romantic tuck, Long and wavy, Cornrow braided bun
Bangs: Sideswept, Straight, None
For both male and female players, the options for colors are the same. They are: Black, Honey blond, Dark brown, Ash brown, Caramel blond, Platinum blond, and Pink brown.
The Move Deleter is located in the city's Pokémon Center. He is the only Move Deleter in the Alola region. Although not a hugely important place to visit, the Move Deleter is helpful for deleting unwanted moves.
The Battle Buffet is located in the center of the mall's upper level. To dine, the player will have to pay a fee of 1,200. The player is given 10 turns of battle to get as many dishes possible, battling for each one. At the end, the waitress will assess the player's satisfaction and give them an item depending on that assessment.
The player can only dine at the Battle Buffet once a day.
Ilima lives in Hau'oli City. If the player enters his room on the second floor after defeating KahunaHala in the Melemele grand trial, he will bring the player to the Trainers' School on Route 1 and battle against the player there. He will then bring the player back to his room and give them an Everstone.
Hau'oli City Hall
The Hau'oli City Hall is located in the Shopping District, south of the local Pokémon Center. Its motto is "Serving the city's every need!". Clerks working here deal with the process of moving to the region, amongst other things.