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At some point in the past, Dragonite delivered a letter to young Hana's home, which motivated her to become a Top Courier in the future. Years later, Dragonite became one of the best postmen in Paldea's postal service, something that everyone on the team recognizes.
Present days
One day, when he saw Hana desperate because of a letter with no return address, Dragonite decided to go after Hana, finding her with Rio and her mother. Seeing the girl's desperation, he decided to help and put her, Rio and Fuecoco to travel on his back.
With surprising speed, the group passed through several regions of the Pokémon world such as Galar, Kalos, Hoeen, and Sinnoh and saw several wild Pokémon and some legendary ones on the way to Kanto.
With that, the group arrived at their destination, the Kanto region where Rio's father was receiving birthday greetings. Arriving clumsily, they saw the little boy give his message to his father and, in the meantime, Dragonite and Fuecoco took advantage of the moment to eat some of the party food. Upon seeing this, Hana began to laugh with happiness, because a new beginning of hers opened up for everyone.
Future
A few years in the future, Dragonite was seen alongside a more mature Hana, already acting as a Top Courier, and then passed by Rio's house, now older, and headed off towards the horizon.