He greeted Ash, his friends, Nico and Chester when they came to visit the Battle Chateau. On the way to the salon, which acts a meeting place for Trainers, Turner told the group more about the background and ranks of the Battle Chateau. At the salon, Turner announced Nico to the other Trainers, since Nico is a regular visitor of the Battle Chateau. During Nico's battle with Farrell, Turner told the group more about the Battle Chateau's history. Afterwards, Turner announced the following battle between Ash and Chester.
Turner's design is based on the ButlerTrainer class from X and Y. More specifically, Turner is based on the butler who welcomes the player and gives them information about the Battle Chateau and its ranks.
In the Battle Chateau, there is a Duke named Turner who has appearance of a Butler, but his Japanese name is ワリミズ Warimizu. In the Japanese version, Ikkon is also the name of a Duke, but he has the appearance of a Monsieur and his English name is Hennessy.